FAQs

FAQs 

How do I know my nails size?

The best way to figure out the size of your nails is to order a sizing kit. The sizing kit contains a sample of our full range of sizes which you can then use to match your size. Once you receive your sizing kit, simply follow the instructions on the card and record your sizes. You can choose one of our set sizes which come in S, M and L or select 'Custom' and provide your sizes in the add notes section upon check out.

Alternatively, you may choose to measure your own nails. Simply use a measuring tape to measure the widest part (width) of each of your natural nails in millimetres and match them using the sizing chart below: 

Nail Size	Width (in mm)
0	18mm
1	16mm
2	15mm
3	14mm
4	13mm
5	12mm
6	11mm
7	10mm
8	9mm
9	8mm

 

You should record the size of each of your 5 nails. Start with the largest (thumb) and work your way down to the smallest (pinky.)

Our standard sizes come in S, M and L

S: 2, 5, 4, 6, 9

M: 1, 5, 4, 6, 8

L: 0, 4, 3, 5, 7

 

What shapes and lengths are the nail sets available in?

Below shows our available standard shapes and lengths, most of which are short to long lengths, with extra short included for square.

For XL and XXL lengths, please email us at nailsbynixxie@gmail.com. We will be happy to accommodate your request.

 

 

How long will it take for me to get my order?

All nails are made to order, we do not keep a stock of nails. Orders will take 7 - 21 business days to be processed and then they are shipped out. Shipping is by USPS and can take 2-5 days to be delivered within the US. Please also note that since all press on nails sets are custom made by hand, nail sets will sometimes vary.

Processing time is 7 - 21 days. We try to ship all orders as soon as possible.

 How can I return or exchange my order?

All sales are final. No returns or exchanges will be accepted. Please be sure to order a sizing kit to ensure the right fit of nails to avoid sizing issues.